Cancellation Policy

We understand that it is a very important undertaking to order a dress for your special occasion, and our cancellation policy was formulated with this in mind. For details, please refer to our cancellation policy below.

Detailed Policy

- Full refund if you cancel within 24 hours.

- Orders canceled beyond 24 hours after payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50%-90% of product purchase price (10%-50% as restocking fee).

- Once your order has been shipped, it can no longer be canceled.

If you would like to cancel your order, please click Contact Us to proceed.

BAINUO(HK) INDUSTRIAL CO., LIMITED
16 SHING YIP STREET, KWUN TONG, HONG KONG (This is not a returning address)